How does the Aligned membership work with my existing health insurance plan?
Aligned doesn’t change your existing health insurance plan, and it’s not a membership you have to pay to be a part of. Instead, your employer provides it as an add-on benefit to accompany your current health insurance plan. It offers unlimited, free access to preventative and urgent primary care, mental health services, on-site medications and more. For all other needs, like specialty or hospital care, you will use your health insurance plan benefits as you normally would.
Do I have to change my primary care doctor to get this membership?
Having a strong primary care relationship is an important part of staying healthy. To get the benefits of the Aligned membership, you need to develop a relationship with one of the primary care provider groups in our curated selection. But the good news is activating your membership is completely risk-free. If you are not fully satisfied with your selected provider group, the Aligned team will help you find a better fit.
What happens if I join but continue to see my existing primary care provider?
The most impactful primary care relationship is one where your primary care provider can understand all your healthcare needs and direct your care to help you achieve your goals. For this reason, we recommend that you select one primary care provider and see them as often as possible.
In addition, your employer may no longer provide your wellness credit if you are not actively engaging with your selected provider group.
Will there be a transition of care if I switch from my current provider?
Yes! When you join Aligned, your selected provider group will automatically receive a summary of your medical history. This allows your new providers to assess any gaps in your care and recommend things like preventative screenings, labs and more. Then, they will generally ask for a transfer of your full medical records from your current provider to get the entire picture of your health history. The process for handling this varies, but your provider group will guide you to ensure they have the necessary information to deliver personalized care.
I have important existing relationships with specialist providers. Does activating this benefit prevent me from seeing my specialists?
Absolutely not! With this membership, you are free to see any specialist available to you within your employer’s health insurance plan. The Aligned membership does not limit your specialist network. Your care team at your selected primary care provider group can assist you by providing referrals to high-quality, in-network specialists and coordinating your care.
Is this benefit available to everyone in my family?
The Aligned membership is available to you and any adults on your employer-sponsored health insurance plan. Aligned is not available for dependents under 18 at this time. However, if the primary care provider group you choose through Aligned offers pediatrics, your children may visit using your health insurance plan. They just won’t receive the free benefits included in your Aligned membership.
Why is this better than the traditional primary care providers I’ve seen?
Provider groups available through Aligned offer a more comprehensive range of benefits than a traditional primary care practice, with an increased focus on access to care, healthcare experience, and medical outcomes. Members consistently describe the improved experience when partnering with a primary care provider that proactively improves and maintains their health rather than waiting to treat them once they’re sick.
What if there aren’t any in-person primary care groups within the Aligned network nearby? Can I still participate?
Yes! Even without nearby in-person primary care providers in our network, Aligned offers a range of virtual patient-first provider groups that can meet your needs regardless of where you live. In addition, if you need in-person care, these provider groups can help connect you to a community specialist in your health insurance plan network.
Do you offer any options that are considered culturally competent?
Yes! Aligned offers a range of provider groups that focus on delivering care to specific populations, such as people of color, members of the LGBTQ+ community, Hispanic individuals, individuals with obesity, Generation Z and more! These provider groups offer a wide range of services, but each may be a strong fit if you identify with any of the groups specifically served by these providers.
